![]() ![]() But be aware I've had reports from users, who don't use ClickShare. See my follow up blog post Windows 10: Taskbar and Office apps suddenly broken (Jan. On Twitter, someone else has come forward with similar issues with the Palo Alto Cortex solution.Īddenum from 2023: There has been a 2nd case, where Windows 10 Shell features are suddenly broken – and Barco has published a support article regarding ClickShare. For those affected by this issue, check out the post The Adventures Of the Broken Store Apps Across The 8th S-1-15-2-1 for more details on how to fix it. So, those who are experiencing such issues should make sure that their ClickShare app is up to date. The solution is likely to be in use in some companies.Īccording to Rudy Ooms, Barco has also admitted that their app is causing these problems and fixed the whole thing with the latest update. With just one click, users can wirelessly share a screen or start a video conference. Barco's ClickShare app had been installed on all of the affected machines.ĬlickShare is a solution from Barco that automatically connects a notebook to room cameras, speakers and soundbars wirelessly. After comparing various Windows systems that were affected with unaffected systems, one cause crystallized. Root cause: Barco ClickShareīut more interesting is the cause of these broken permission entries. In the blog post, he presents scripts that he used to fix the permissions. An analysis revealed that a read permission was missing for all affected Store apps and Explorer shell components. But there was still the question what caused this effect. After that, OneDrive and Outlook could be logged in again and successfully. ![]() Something corrupted the access rights for the Store apps and thus also for OneDrive and Outlook as well as the Start menu.Īt first, to repair the approach, we tried to delete the broken user profile in the registry. Upon further analysis, which he documented in the blog post, he writes that the error code 2147024891 | 8007005 stands for an Access Denied error. ![]() Where the repair of a package was attempted, but failed. Repair for operation LocalSettings against package _cw5n1h2txyewy with error -2147024891 returned Error Code: –2147024891. In the Event Viewer, he then found an entry of the type: To analyze what was going on, Ooms inspected the Event Viewer entries for error messages related to the problems. In his blog post The Adventures Of the Broken Store Apps Across The 8th S-1-15-2-1, Rudy Ooms analyzes how he got to the root of the problem, how he fixed it, and what caused it. But Ooms writes that he noticed the problems with broken Store apps outlined above as early as February 15, 2022. Windows 10/11 start menu no longer responds to left click (right click still works).OneDrive stops syncing because it can no longer connect (0x8004de44), or hangs on login.The issue occurred with customers and he outlines the following error pattern: He describes that he encountered an issue where Store Apps fail on Windows (10) with errors like 0xC000027B etc. The days I stumbled across the following tweet from Ooms, in which he addresses another Windows 10 issue. I had already picked up on a problem described by Rudy Ooms here on the blog in the article Still wipe issues when resetting Windows 10 (20H2 – 21H2) and Windows 11. Rudy Ooms is an MVP from the Netherlands who probably works as an IT service provider for various customers. ![]()
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